XC Chatbot
Built for modern websites, it combines AI-powered conversations, streaming responses, website knowledge base answers, secure file handling, and full white-label customization β all inside one powerful WordPress plugin. π
Description
Changelog
First public release of XC Chatbot. This version introduces the complete premium AI chatbot experience for WordPress, including multi-provider AI, streaming conversations, website knowledge base support, secure attachments, domain packs, and white-label customization.
Core Chatbot Experience
- Initial public release of XC Chatbot for WordPress
- Premium white-label AI chatbot designed for business websites
- Modern chat interface built for fast and natural visitor conversations
- Policy-aware assistant experience for professional website support
AI Providers
- Multi-provider AI support for Anthropic Claude and OpenAI GPT models
- Flexible provider selection for different business needs
- Split text and vision model routing for smarter usage control
Streaming Conversations
- Real-time streaming responses for a smoother chat experience
- Typewriter-style response display for a modern assistant feel
- Auto-scroll conversation flow for better usability during long answers
Website Knowledge Base
- Website-only answer mode for responses based on indexed site content
- Local knowledge base support for pages, posts, and products
- Automatic content sync when website content is saved or deleted
- Scheduled reindexing support for keeping answers up to date
- Custom field and ACF content indexing support
Domain Packs
- Ready-made domain packs for industrial websites
- Ready-made domain packs for medical websites
- Ready-made domain packs for pedagogic websites
- Ready-made domain packs for literary websites
- Ready-made domain packs for sports websites
- Domain-specific prompts, rules, quick replies, and assistant behaviour
Secure Attachments
- Secure file upload support for chatbot conversations
- Private attachment storage for uploaded files
- Session-bound downloads for safer file access
- Optional AI analysis support for images and PDF files
Contact Bar
- Smart in-chat contact buttons for faster visitor action
- Keyword-aware contact options based on the conversation context
- Support for email, phone, and contact page call-to-action buttons
- Multilingual contact call-to-action support for EN, RO, FR, NL, and DE
White-Label Customization
- Custom bot name configuration
- Custom welcome message configuration
- Brand color customization
- Powered-by footer display controls
- Transcript and ZIP export toggle options
Admin Experience
- Clean admin interface for chatbot configuration
- Settings areas for AI provider setup, knowledge base, attachments, domain packs, and appearance
- Customizable prompts and behaviour controls for business use
Private File Handling
- Uploaded files are stored in a protected private directory
- Download access is verified through secure session and nonce checks
- MIME checks are enforced for safer upload handling
- Upload actions include rate-limiting protections
API Key Protection
- API keys are encrypted at rest
- API keys are masked inside the admin interface
- Sensitive provider credentials are protected from plain display
Admin Hardening
- Admin actions use delegated data handlers instead of inline event handlers
- Confirmation flows are handled through safer admin UI controls
- Admin interface is structured for stricter content security compatibility
REST Surface Protection
- Upload, delete, and streaming endpoints include rate-limiting protections
- Client IP handling is sanitized
- File deletion is restricted through realpath validation
- Upstream provider errors are simplified to avoid exposing internal details
Business Website Experience
- Designed for businesses that need a fast and private AI assistant
- Optimized for customer support, pre-sales assistance, and website guidance
- Built to help visitors find answers from website content faster
- Flexible enough for multiple industries and website types
Visitor Interaction
- Chatbot can guide users through website information
- Visitors can ask questions about website content directly
- Attachment support allows more advanced support and consultation workflows
- Contact buttons help move users from conversation to action
Brand Control
- White-label settings make the chatbot feel native to each website
- Custom branding options help agencies and businesses match their visual identity
- Domain packs make it easier to adapt the assistant to different industries
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XC Chatbot
Built for modern websites, it combines AI-powered conversations, streaming responses, website knowledge base answers, secure file handling, and full white-label customization β all inside one powerful WordPress plugin. π
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